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Questions about the guides? We are listening

Use the form for general enquiries about our educational content. Please note we cannot offer individual, medical or health-specific advice — only clarity about the material we publish.

Reach the team

Whether you have spotted something unclear in a guide or simply want to understand our approach, a short note is enough to get a conversation going.

  • Office500 Ti Rakau Dr, Botany, Auckland 2013
  • Emailinquiry@flexibleearthwas.world
  • HoursMonday to Friday, 9am – 5pm (NZST)

Your details are handled in line with our Privacy Policy. We only use what you send to reply to your enquiry.

Send a message

What happens next

A clear, unhurried reply

We read every note

Messages reach a real person on the editorial team, not an automated queue.

A considered response

We aim to reply within a few working days, depending on the question you have raised.

Kept confidential

Your message stays with us and is used solely to answer your enquiry.

Setting expectations

What we can and cannot help with

To keep things honest, here is a quick guide to the kinds of questions that suit our inbox — and the kind that are better directed elsewhere.

Happy to help

  • Clarifying a guide
  • Feedback on the reading
  • General questions about us

Best asked elsewhere

  • Personal health questions
  • Individual dietary advice
  • Anything needing a professional
Before you write

A couple of quick answers

No. We use your details only to reply to your enquiry, as described in our Privacy Policy.

Yes. You can ask us to remove your correspondence at any time, and we will action it in line with applicable law.